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FAQ regarding our products
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- I am a novice. Which
is the right suit for me?
- There are many different possibilities/variations, depending
on the skydiving discipline and level of experience. Here it is
helpful to consult one of our
 dealers,
or ourselves directly.
- How can I order?
- In principle, we recommend you order through a dealer. He will
assist you in your choice of suit, suitable options and in taking
correct measurements. Naturally you can also order direct –
either way, the price stays the same.
Ordering direct:
Using the Designer,
you can style and order your RW, or freefly clothing directly
on your computer monitor.
Other ordering options:
- Per Fax or Post – simply download, fill out and send us
the respective PDF
order form.
At
Rainbow Design on site
- Can
I order my special design?
- Yes; simply hand draw a sketch on the order form, or attach
one to it and send it to us. Fax,
Address We will then prepare a cost estimate for the design.
- How should I take measurements
so that my suit has a loose fit?
- Please take your body measurements over the clothes you want
to wear under your suit as authentically as possible - without
any additions. Then you only need to cross “loose fit”
on the form and we do the rest.
- What are slip-on arm
sleeves?
- Slip-on arm sleeves are pull over polycotton sleeves to put
on over tight fitting spandex lower arms and used to slow the
rate of fall, or to help one adapt when first jumping a suit with
spandex lower arms. A noticeable increase in pressure on the lower
arm is achieved. They are attached to the arms at the elbows with
press-studs.
- What are swoop cords?
- Swoop cords are hand loops, which enable the jumper to tension
the generously dimensioned material in the upper body area like
a wing – for heavy jumpers! Swoop cords are not an option
on tight fitting suits. They run along the insides of the arms
and are adjustable at the attachment points.
- How should I wash my suit?
- Suits with white parts in them should only be washed cold with
mild detergent. Dark coloured suits at max. 40° C with mild
detergent. Please don’t clean with chemicals, don’t
spin or iron. Remove the suit from the washing machine as soon
as the wash cycle is finished and hang out wet to dry. Do not
tumble dry. Wring out excess water from soft grips.
- What is a Rush Order?
- When you need to have your new jump suit delivered
in a hurry: We offer a “Rush Order”
service against an additional charge of 50 EUR. The delivery time
is reduced by about half and is only available on request.
- Is there a guarantee?
- The skydiving clothing produced by rainbow design are processed
meticulously and are subject to strict quality controls. Nevertheless,
should a product give cause for complaint, faults should be notified
to us without delay upon receipt of the goods.
During a 24 month warranty period after delivery,
we will rectify any processing and/or production defects
free of charge. Signs of wear and tear, e.g., material abrasion
due to landings, packing etc. are exempted.
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